Readers,
This post is going to seem somewhat lighthearted compared to some of the other topics I've written about of late.
Today's topic: Rude Individuals
Today, while I was working as a checker at hyvee, a man, obviously drunk, came through my line. I'm not going to go into specifics, but he was extremely rude to me and attempted to have me fired.
After the incident, I went to my manager and immediately asked him what was going to happen, and how I should have handled it. He said I handled it perfectly. The three things I kept in mind while dealing with this customer wet as follows:
1. Always stay positive. They can't get you in trouble if you didn't do anything wrong.
2. When in doubt, call an authority figure. I called my manager over immediately to understand how to proceed.
3. Don't beat yourself up. They were rude, not you.
If you remember, and implement, these strategies, you'll be able to deal with rude individuals muchore easily.
As always, thank you for visiting A Day In The Life, consider coming again! I hope this helps some people.
Faithfully,
Dartanian
No comments:
Post a Comment